Employment

INFORMATION AND COMMUNICATIONS CENTER AGENT - PART TIME

St. Joseph County Airport Authority (SJCAA) in South Bend, IN is seeking an enthusiastic, forward thinking individual for the position of Part-Time Information and Communications Center Agent (CCA).  This position is primarily responsible for supporting the Airport Authority’s mission, vision and values.

This position promotes the safety and security of airport users by monitoring scanner radios for Airport, Mutual Aid and FAA frequencies, acts as liaison among parties operating on different frequencies and will dispatch appropriate personnel to events on airport property when necessary.  The position also monitors closed-circuit television screens for surveillance and safety purposes on an ongoing basis. In addition, the position processes applications for airport-issued identification badges, creates the badges, maintains accurate records and ensures the compliance of those records. A CCA provides information and communicates with all departments and tenants at SBN and is ultimately known as a Dedicated Customer Care Specialist for the traveling public!

High School diploma or equivalent is required. Specialized training in computer software helpful. Degree in Aviation Management, Criminal Justice, or similar helpful. Six months to one year customer service experience requiring public contact, answering multi-line telephone equipment, two-way radio and use of general office equipment such as computers, fax machine and copier. Experience in a communications center or a security background is preferred. Must maintain a valid Driver’s License.

Weekends, holidays and shift work is required.

A full job description can be found here. Submit resumes to Human Resources, St. Joseph County Airport Authority, by email at [email protected].

Email Resume